Terms and conditions

GENERAL PROVISIONS


The website https://vestallls.com/ is owned by the company Mala Mala Scena Theater, Medveščak 2, 10000 Zagreb. Use of the services and content of the website is governed by these Terms of Use.
The Terms of Use prescribe the terms and conditions for end users and apply to the use of the vestallls.com website. By using the website, end users express that they agree with the General Terms and Conditions of Business and Use and agree to use the website in accordance with them.
All materials on the https://vestallls.com/ website are the intellectual property of Mala Scena Theater and may be used only with the express permission of the copyright holder and the trademark and / or design right holder.
The user can send their inquiries and comments in writing, by mail or e-mail, and the theater “Small Stage” will send a written response by mail or e-mail within the legal deadline.

BASIC TERMS

In terms of these terms of sale, the buyer is a natural or legal person who through the website https://vestallls.com/ orders at least one product, fills in the required information and pays for the ordered product.

If data on a legal entity are entered in the customer data, then the customer is considered a legal entity, and the natural person whose data are entered is considered an authorized person of the customer.

PERSONAL DATA AND BUSINESS ABILITY

For a valid product order, the person filling the order must be over 18 years of age (legal capacity).

The buyer is responsible for the accuracy and completeness of the data entered during registration.

PERSONAL DATA PROTECTION

Personal data is considered to be your identification data: name and surname, e-mail address, home address and telephone number, or data that are not otherwise publicly available, and which the theater “Mala scena” learns about during your use of the Internet store.
Mala Scena Theater undertakes to use your personal data only for identification purposes when using the Internet store, in order to enable you to use all the options they provide, and will keep them secret, ie will not distribute, publish or give them to third parties. to use or otherwise make them available to any third party without your prior consent.

STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA AND THEIR USE

Mala Scena Theater undertakes to provide protection of personal data of customers, by collecting only the necessary, basic information about customers / users that are necessary to fulfill our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not to have their name removed from the lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to do the job. All employees of the Mala Scena Theater and business partners are responsible for respecting the principles of privacy protection.

ELECTRONIC COMMUNICATION

By visiting the pages of our Internet store, you communicate electronically. You hereby accept that all agreements, notices, communications and other content provided to you electronically meet the legal framework as if they had been realized in writing.

PRICE

the “Mala scena” theater undertakes to clearly, visibly and legibly display the amount of the retail price in accordance with Article 7 of the Consumer Protection Act (OG 41/14).
The Mala Scena Theater will periodically, in accordance with its decision, put certain products on sale at a price lower than the price of those products in regular sales, and also undertakes to clearly and legibly mark and state the duration of the sale.
After the expiration of the action sale period, the company theater “Mala scena” will not accept orders under the conditions relating to the action sale whose expiration date has expired.

ORDER AND TIME OF CONCLUSION

Products are ordered by selecting, using the menu and filling out the electronic form. The customer can order and purchase the product as a registered or unregistered user. The product is considered ordered when the customer goes through the entire ordering process.
Payment for ordered products can be made in the following ways:

By card payment

At the moment when the order is received, the theater “Mala scena” will electronically inform the customer in the form of an e-mail that the order has been received or that the product has been successfully ordered.
If you do not receive the notification from the previous paragraph, it is recommended to check:

• whether the message is in the Junk / Spam folder
• whether the mailbox is full

FOR FOREIGN CUSTOMERS:

All payments will be effected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.

UNILATERAL TERMINATION OF THE CONTRACT

You can terminate the contract unilaterally within 14 days without giving a reason.
In order to be entitled to unilaterally terminate this Agreement, you must notify us of your decision to terminate the Agreement unilaterally before the deadline by an unequivocal statement sent by e-mail to info@vestallls.com, stating your name, address, telephone, fax or e-mail address, and you can also use the proposed example of a form for unilateral termination of the contract.

EXAMPLE OF FORM FOR UNILATERAL TERMINATION OF CONTRACT

Name, surname and address of the consumer ____________________
Recipient: “Mala scena” theater Medveščak 2, 10000 Zagreb, info@vestallls.com
I _____________________ hereby declare that I am unilaterally terminating the Contract for the sale of the following goods___________________, ordered / received on ________________________
consumer signature (only if this form is completed on paper)
Date:
Confirmation of receipt of the statement or form for unilateral termination of the contract will be sent to you, without delay, by e-mail.
The deadline for unilateral termination is 14 days from the day when the goods that are the subject of the contract were handed over to you or to a third person designated by you, who is not a carrier.
If you unilaterally terminate this Agreement, we will refund the money we received from you, including delivery costs, without delay, and no later than 14 days from the date we received your decision to unilaterally terminate the contract, unless you have chosen another type of delivery which is not the cheapest standard delivery we have offered,
The refund will be made in the same way as you made the payment. In the event that you agree to another refund of the amount paid, you will not incur any costs in relation to the refund.
You must bear the direct cost of returning the goods yourself.
The consumer is not entitled to unilateral termination of the contract if:
– the subject of the contract is sealed goods which due to health or hygiene reasons are not suitable for return, if they were opened after delivery
– the subject of the contract is perishable goods or goods that expire quickly

Link to the Online Dispute Resolution Platform (ODR): https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HR